© Copyright Lakeshores Management (NSW) 1996-2021 ABN 51 126 846 437

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Office Hours: 9am-5pm Monday-Friday Phone: 02 49713373 reservations@lakeshores.com STAY CONNECTED
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Covid 19 Update: Please follow all government advice in relations to travel restrictions. Professionally cleaned homes, contact-free check in, flexible cancellations and discounted weekly rates! Read More
For the latest updates on the COVID-19 situation, click here Last Updated 26/06/2021 The safety of our guests, staff and local community are of paramount importance to us and we continue to monitor the situation and follow the highest standards of hygiene and cleaning standards. Guests who stay with us are reminded of their need to adhere to hygiene and social distancing practices. You may also be asked to complete a mandatory questionairre before your arrival. We understand that circumstances can change rapidly. If you have an existing booking with us, arriving within the next 14 days and you can no longer travel due to restrictions that have been applied by any State Government, we will treat your Reservation as what is known as a Frustrated Contract - it is neither party’s fault and we will apply the ACCC consumer rules for frustrated contracts - We will either move or postpone your Reservation to a later date at no additional charge or issue a refund on the full amount paid, less a cancellation fee of 30% (ACCC rules, a “reasonable” cancellation fee.) We will also issue a similar refund for the total nights not stayed if the Government brings in new restrictions that reduces the length of a current stay. A cancellation fee of 30% will also apply to these nights. Cancellations will not be accepted based on travel warnings or advice only. Please also note that, in circumstances that cancellation requests caused by restrictions applied to other events or businesses other than accommodation (sporting and social events, etc) occur, we will require proof that these restrictions are the reason for the cancellation request (i.e, copies of tickets, invitations with event date(s)] as well as official advice of the postponment or cancellation. If the event or occasion is postponed, we will move or postpone your Reservation to a later date at no additional charge. If the event is permanently cancelled, we will issue a refund on the full amount paid, less a cancellation fee of 30%. Cleaning Policy All staff have been advised to practice the highest standard of cleaning procedures in guideline with the World Health Organisation and public health authorities. This includes intensified cleaning and disinfecting of our properties with our housekeeping staff wearing masks and gloves when required. All high touch surfaces including light switches, hard surfaces, guidebooks, keys, lockboxes, cutlery and crockey and remotes are disinfected for each stay.
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© Copyright Lakeshores Management (NSW) 1996-2021
For the latest updates on the COVID-19 situation, click here Last Updated 26/06/2021 The safety of our guests, staff and local community are of paramount importance to us and we continue to monitor the situation and follow the highest standards of hygiene and cleaning standards. Guests who stay with us are reminded of their need to adhere to hygiene and social distancing practices. You may also be asked to complete a mandatory questionairre before your arrival. We understand that circumstances can change rapidly. If you have an existing booking with us, arriving within the next 14 days and you can no longer travel due to restrictions that have been applied by any State Government, we will treat your Reservation as what is known as a Frustrated Contract - it is neither party’s fault and we will apply the ACCC consumer rules for frustrated contracts - We will either move or postpone your Reservation to a later date at no additional charge or issue a refund on the full amount paid, less a cancellation fee of 30% (ACCC rules, a “reasonable” cancellation fee.) We will also issue a similar refund for the total nights not stayed if the Government brings in new restrictions that reduces the length of a current stay. A cancellation fee of 30% will also apply to these nights. Cancellations will not be accepted based on travel warnings or advice only. Please also note that, in circumstances that cancellation requests caused by restrictions applied to other events or businesses other than accommodation (sporting and social events, etc) occur, we will require proof that these restrictions are the reason for the cancellation request (i.e, copies of tickets, invitations with event date(s)] as well as official advice of the postponment or cancellation. If the event or occasion is postponed, we will move or postpone your Reservation to a later date at no additional charge. If the event is permanently cancelled, we will issue a refund on the full amount paid, less a cancellation fee of 30%. Cleaning Policy All staff have been advised to practice the highest standard of cleaning procedures in guideline with the World Health Organisation and public health authorities. This includes intensified cleaning and disinfecting of our properties with our housekeeping staff wearing masks and gloves when required. All high touch surfaces including light switches, hard surfaces, guidebooks, keys, lockboxes, cutlery and crockey and remotes are disinfected for each stay.